data protection
The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is the company:
Borgmann Aquaponik Hydroponik
Schumacherweg 19
CH - 8046 Zurich
Switzerland
1. General
1.1 What are personal data
Personal data is information that reveals or can reveal the identity of the user. We adhere to the principle of data avoidance. We refrain from collecting personal data as far as possible.
1.2 Handling of personal data
Personal data is used exclusively for the establishment of a contract, the content, implementation or processing of the contractual relationship (Art. 6 I b GDPR). In addition, personal data will only be processed if we have received your consent (Art. 6 I a GDPR) or if there is a legitimate interest in the processing. As a general rule, it will not be passed on to third parties. To process payments, the payment data required for this purpose will be passed on to the credit institution commissioned with the payment and, if applicable, to the commissioned and selected payment service provider. Your personal data will only be processed within Switzerland and the EU.
1.3 Usage data
When you visit the website, general technical information is collected. This includes the IP address used, time, duration of the visit, browser type and, if applicable, the page of origin. For technical reasons, this usage data is recorded in a log file and can be used and stored for the purpose of statistical analysis of this website. This usage data is not linked to your other personal data. The basis for data processing is Art. 6 Para. 1 lit. f GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.
The log files contain IP addresses or other data that can be assigned to a user. This could be the case, for example, if the link to the website from which the user accesses the website or the link to the website to which the user switches contains personal data. The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must be stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. In addition, we use the data to identify errors and to technically optimize the website and to ensure the security of our information technology systems. The data is not evaluated for marketing purposes in this context. These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 (1) (f) GDPR.
Use of cookies
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is visited again. We use cookies to make our website functional. Some elements of our website require that the browser that is calling up the website can be identified even after a page change.
The following data is stored and transmitted in the cookies:
1) Language settings (no personal data)
2) Items in a shopping cart (no personal data)
3) Log-in information (no personal data)
We have taken technical measures to ensure that our entire Internet offering can be fully used both anonymously and with ad blockers.
1.4 Registration data
Registration is required to fully use the functions of our website. The registration data is collected through your corresponding entries and used for the specifically stated purpose in accordance with your consent (Art. 6 I a GDPR).
Which personal data is collected, when and why (purpose)?
We generally collect your personal data whenever you interact with us or we interact with you. This is the case when:
- You complete a needs check online and thereby register as a prospective buyer;
- you have signed up for an email newsletter;
- you register for an online event;
- you register for seminars;
- you purchase paid digital offers;
- you use counseling services;
- You use our websites and applications that require identification;
- You contact us in any other way, e.g. for suggestions or feedback;
- you receive advertising through our services,
- You participate in a competition, prize draw, raffle or survey.
If you, as a prospective buyer, inform us of your needs and your contact details via a needs assessment and subsequent telephone conversation, we normally collect the following personal data from you:
- Company (optional)
- Salutation
- First name
- Last name
- Address (street, zip code, city)
- phone number
- E-mail address
- Information about the product or service you are looking for
We process this personal data for the following purposes:
- to conduct the search for suppliers (we will send your specifications for the product or service you are looking for anonymously to the relevant suppliers. We will then select a maximum of three suitable suppliers for you, who will receive your full contact details in order to make an offer. Only the prospective buyers have access to the offers that the suppliers send to the prospective buyers. We have no access to the offers.).
In order to be able to make you further offers for our products and services, we also process the above-mentioned personal data:
- to develop and maintain the relationship with you;
- for marketing purposes, i.e. we send you advertising for other of our products by email, possibly also by post or by telephone. You have the option to object to this processing at any time (see section 2 below).
1.5 Duration of storage
After the purpose for which the data was collected has ended, we will only store your personal data for as long as is necessary due to legal (particularly tax) regulations.
1.6 Analysis tools and third-party tools
When you visit our website, your surfing behavior is not evaluated. No tools from other providers are used. All statistical information about your user behavior logged by the CMS (on this website) is strictly anonymous; your surfing behavior cannot be traced back to you. Personal data that you provide to us can be deleted at any time upon request.
2. Your rights
2.1 Information
You can request information from us as to whether we process your personal data and, if this is the case, you have the right to information about this personal data and the other information specified in Art. 15 GDPR. You can view and adjust or delete your account data at any time under the menu item: My Account .
2.2 Right to rectification
You have the right to have inaccurate personal data concerning you rectified and, in accordance with Art. 16 GDPR, you can request that incomplete personal data be completed.
2.3 Right to erasure
You have the right to request that we delete the personal data concerning you immediately. We are obliged to delete this data immediately, in particular if one of the following reasons applies:
Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
You withdraw your consent on which the processing of your data was based and there is no other legal basis for the processing.
Your data was processed unlawfully.
The right to deletion does not apply if your personal data is required to assert, exercise or defend our legal claims.
2.4 Right to restriction of processing
You have the right to request that we restrict the processing of your personal data if
- you dispute the accuracy of the data and we therefore check the accuracy,
- the processing is unlawful and you refuse erasure and instead request that use be restricted,
- we no longer need the data, but you need it to assert, exercise or defend legal claims, or
- you have objected to the processing of your data and it has not yet been determined whether our legitimate reasons outweigh your reasons.
2.5 Right to data portability
You have the right to receive the personal data concerning you that you have made available to us in a structured, common and machine-readable format and you have the right to transmit this data to another controller without hindrance from us, provided that the processing is based on consent or a contract and the processing is carried out by us using automated procedures.
2.6 Right of withdrawal
If the processing of your personal data is based on consent, you have the right to revoke this consent at any time.
2.7 General and right of appeal
Exercising your above rights is generally free of charge for you. If you have any complaints, you have the right to contact the supervisory authority responsible for us, the state data protection officer, directly.
3. Data security
3.1 Data security
All data on our website is protected by technical and organizational measures against loss, destruction, access, alteration and distribution.
3.2 Sessions and Cookies
To operate the website, we can use cookies or server-side sessions in which data can be stored. Cookies are used, for example, for control purposes. Cookies are files that are stored on your hard disk by a website in order to automatically recognize this computer the next time you visit the website and thus to be able to adapt the use of the website to you. Some of the cookies used are deleted after the end of the browser session. These are so-called session cookies. Other cookies remain on your device and enable the browser to be recognized when you visit our website again later (permanent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Please note that you may not be able to use some functions of this website if the cookies are deactivated. We ensure that no personal data is taken from sessions or through cookies and cookies are only used if this is necessary for the website. The balance therefore shows that there are no overriding interests on your part that conflict with this (Art. 6 I f GDPR).
Our services can also be used without cookies. Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you as soon as cookies are sent.
3.3 SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you send to us cannot easily be read by third parties. Absolute security is not possible.
4. Newsletter & RSS
If you subscribe to our newsletter or RSS, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter. You can unsubscribe from the newsletter / RSS at any time and can do so either by sending us a message using the contact options provided in the imprint or via the link provided for this purpose in the newsletter.
The following data is collected during registration:
1) IP address of the accessing computer
2) Date and time of registration
3) Email address
Your consent to the processing of the data will be obtained during the registration process and reference will be made to this privacy statement. The data will not be passed on to third parties in connection with the data processing for sending newsletters. The data will only be used to send the newsletter.
5. Contact
If you would like to contact us regarding data protection, please use the contact options below. Responsible in terms of the GDPR: Borgmann Aquaponik Hydroponik
ID: 121
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General Terms and Conditions of SaleI. Offer and conclusion of contract The order signed by the customer (also electronically) is a binding offer. We can accept this offer within two weeks by sending an order confirmation or by sending the ordered goods within this period.
Please note the information in Appendix 1 !
II. Documents handed over We reserve the right of ownership and copyright to all documents handed over to the purchaser in connection with the placing of the order - also in electronic form - such as calculations, drawings, etc. These documents may not be made accessible to third parties. These documents may not be made accessible to third parties unless we give the purchaser our express written consent. If we do not accept the orderer's offer within the period specified in Section I, these documents must be returned to us without delay.
III Prices and Payment Our prices include value added tax but not packaging costs. Delivery and shipping costs are not included in our prices.
Payment of the purchase price shall be made exclusively to the account stated overleaf. The deduction of a discount is only permissible with a special written agreement.
Unless otherwise agreed, the purchase price is payable in advance. Interest on arrears shall be charged at a rate of 5% above the respective base rate p.a. (see Appendix 1). We reserve the right to assert a higher damage caused by default. In the event that we assert a higher damage caused by default, the customer shall have the option of proving to us that the damage caused by default asserted was not incurred at all or was incurred in at least a significantly lower amount.
IV. Offsetting and rights of retention The customer shall only be entitled to set-off if his claims have been legally established or are undisputed. The customer shall also be entitled to offset against our claims if he asserts notices of defects or counterclaims from the same purchase contract. The customer is only entitled to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.
V. Delivery time Unless an expressly binding delivery date has been agreed, our delivery dates or delivery periods are exclusively non-binding information.
The commencement of the delivery period stated by us shall be subject to the timely and proper fulfilment of the customer's obligations. We reserve the right to plead non-performance of the contract.
5 weeks after exceeding a non-binding delivery date/delivery period, the customer may request us in text form to deliver within a reasonable period. If we culpably fail to meet an express delivery date/period or if we are in default for any other reason, the customer must grant us a reasonable period of grace to effect performance. If we allow the period of grace to expire fruitlessly, the customer shall be entitled to withdraw from the purchase contract.
If the customer is in default of acceptance or culpably violates other duties to cooperate, we shall be entitled to demand compensation for the damage incurred by us as a result, including any additional expenses. We reserve the right to assert further claims. For his part, the customer reserves the right to prove that no damage at all or at least considerably less damage has been incurred in the amount demanded. The risk of accidental loss or accidental deterioration of the object of sale shall pass to the customer at the point in time at which the customer is in default of acceptance or debtor's delay.
Further legal claims and rights of the purchaser due to a delay in delivery remain unaffected.
VI. Retention of title We retain title to the delivered item until full payment of all claims arising from the delivery contract.
As long as the ownership has not yet passed to him, the customer is obliged to treat the object of sale with care. In particular, he is obliged to insure it adequately at his own expense against theft, fire and water damage at replacement value (note: only permissible in the case of the sale of high-value goods). If maintenance and inspection work has to be carried out, the customer shall carry this out in good time at his own expense. As long as ownership has not yet been transferred, the customer must notify us immediately in text form if the delivered item is seized or exposed to other interventions by third parties. Insofar as the third party is not in a position to reimburse us for the court and out-of-court costs of an action in accordance with section 771 of the German Code of Civil Procedure (ZPO), the customer shall be liable for the loss incurred by us.
The processing or transformation of the object of sale by the customer shall always be carried out in our name and on our behalf. In this case, the customer's expectant right to the object of sale shall continue in the transformed object. If the object of sale is processed with other objects not belonging to us, we shall acquire co-ownership of the new object in the ratio of the objective value of our object of sale to the other processed objects at the time of processing. The same shall apply in the event of mixing. If the mixing takes place in such a way that the item of the customer is to be regarded as the main item, it shall be deemed agreed that the customer transfers co-ownership to us on a pro rata basis and shall keep the sole ownership or co-ownership thus created for us. In order to secure our claims against the purchaser, the purchaser also assigns to us such claims as accrue to him against a third party as a result of the combination of the reserved goods with a plot of land; we accept this assignment already now.
We undertake to release the securities to which we are entitled at the request of the customer insofar as their value exceeds the claims to be secured by more than 20%. VII Warranty and notice of defects Insofar as the information contained in our brochures, advertisements and other offer documents has not been expressly designated by us as binding, the illustrations or drawings contained therein are only approximately authoritative. Insofar as the delivered item does not comply with the subjective requirements, the objective requirements or the assembly requirements listed below, we shall be obliged to provide subsequent performance. This shall not apply if we are entitled to refuse subsequent performance on the basis of statutory regulations.
The item does not comply with the subjective requirements if a) it does not have the quality agreed between the customer and us or b) it is not suitable for the use stipulated in our contract or c) it is not handed over with the agreed accessories and the agreed instructions, including assembly and installation instructions.
Unless otherwise agreed between the customer and us in compliance with the applicable information and form regulations, the item does not meet the objective requirements if a) it is not suitable for normal use or b) it does not have the quality which is usual for goods of the same type and which the customer can expect, taking into account the type of goods and the public statements made by us or another link in the contractual chain or on their behalf, in particular in advertising or on the label, or c) if it does not correspond to the nature of a sample or specimen provided by us to the buyer before the conclusion of the contract; or d) if it is not handed over with the accessories, including packaging, assembly or installation instructions and other instructions, which the customer can expect to receive.
An effective agreement to the contrary between the orderer and us regarding the objective requirements of the item presupposes that the orderer was specifically informed before submitting his contractual declaration that a certain feature of the goods deviated from the objective requirements and that the deviation in this sense was expressly and separately agreed in the contract. The purchaser shall initially have the choice of whether subsequent performance is to be effected by repair or replacement. However, we shall be entitled to refuse the type of subsequent performance chosen by the customer if it is only possible at disproportionate cost and the other type of subsequent performance does not involve any significant disadvantages for the customer. During the supplementary performance, the reduction of the purchase price or the withdrawal from the contract by the customer shall be excluded. A remedy shall be deemed to have failed after the second unsuccessful attempt, unless the nature of the item or the defect or other circumstances indicate otherwise. If the supplementary performance has failed or if we have refused the supplementary performance altogether, the customer may, at his discretion, demand a reduction of the purchase price or declare his withdrawal from the contract. The customer does not have to set us a deadline for subsequent performance. As soon as the purchaser has informed us of the defect, a reasonable period has expired and no subsequent performance has taken place by then, the purchaser shall also be entitled to withdraw from the contract or to demand a reduction. The purchaser may only assert claims for damages under the following conditions on account of the defect if subsequent performance has failed or we have refused subsequent performance. The customer does not have to set us a deadline for subsequent performance. As soon as the purchaser has informed us of the defect, a reasonable period has expired and no subsequent performance has taken place by then, the purchaser shall also be entitled to assert claims for damages. The right of the purchaser to assert further claims for damages under the following conditions remains unaffected. The right of the customer to assert further claims for damages under the following conditions remains unaffected. Notwithstanding the above provisions and the following limitations of liability, we shall be liable without limitation for damage to life, limb and health caused by a negligent or intentional breach of duty by our legal representatives or our vicarious agents, as well as for damage covered by liability under the Product Liability Act, and for all damage caused by intentional or grossly negligent breaches of contract and fraudulent intent on the part of our legal representatives or our vicarious agents. Insofar as we have given a quality and/or durability guarantee with regard to the goods or parts thereof, we shall also be liable within the scope of this guarantee. However, we shall only be liable for damage based on the lack of the guaranteed quality or durability, but which does not occur directly to the goods, if the risk of such damage is obviously covered by the quality and durability guarantee.
We shall also be liable for damage caused by simple negligence insofar as such negligence relates to the breach of such contractual obligations, compliance with which is of particular importance for the achievement of the purpose of the contract (cardinal obligations). However, we shall only be liable insofar as the damages are typically associated with the contract and are foreseeable. We shall not be liable for simple negligent breaches of ancillary obligations that are not essential to the contract. The limitations of liability contained in sentences 1 - 3 shall also apply insofar as the liability for legal representatives, executive employees and other vicarious agents is concerned.
Any further liability is excluded irrespective of the legal nature of the asserted claim. Insofar as our liability is excluded or limited, this shall also apply to the personal liability of our employees, workers, staff, representatives and vicarious agents.
The warranty period is generally 2 years, calculated from the transfer of risk. If a defect has become apparent within the limitation period, the limitation period shall not commence before the expiry of four months after the date on which the defect first became apparent. If the customer has handed over the goods to us or, at our instigation, to a third party for the purpose of subsequent performance or for the fulfilment of claims under a guarantee, the limitation period for claims based on the asserted defect shall not commence before the expiry of two months after the date on which the repaired or replaced goods were handed over to the customer. This period shall also apply to claims for compensation for consequential harm caused by a defect, insofar as no claims in tort are asserted.
Appendix 1:
Notes
Transparency requirement This requirement means that, in case of doubt, a clause in general terms and conditions is also unreasonably disadvantageous if it is not clear and comprehensible. This requirement means that non-transparent clauses per se are to be considered invalid, without the addition of a substantive unreasonable disadvantage to the contractual partner. Furthermore, this also means that the transparency requirement also applies to price clauses and clauses describing services, which are generally exempt from content control.
Warranty periods In the case of a contract of sale and a contract for work and services, the warranty period is two years as a general rule. If a defect has become apparent within the limitation period, the limitation period shall not begin to run before the expiry of four months after the time when the defect first became apparent. If the customer has handed over the goods to us or, at our instigation, to a third party for the purpose of subsequent performance or for the fulfilment of claims under a guarantee, the limitation period for claims based on the asserted defect shall not commence before the expiry of two months after the date on which the repaired or replaced goods were handed over to the customer. The following warranty periods shall apply:
Moveable goods except building materials:
Building materials, electronic components (if installed):
Undeveloped properties:
The agreement on a shortened limitation period shall only be effective if the Purchaser was specifically informed of the shortening of the limitation period before submitting its contractual declaration and the shortening of the limitation period was expressly and separately agreed in the contract, which is hereby the case.
Duty to notify defects
Reimbursement of expenses in case of subsequent performance
Limitation to subsequent performance
Liability for defects - seller must bear costs of removal and installation
Limitations of liability
Amount of interest on arrears The current base interest rates can be found at https://www.bundesbank.de/de/bundesbank/organisation/agb-und-regelungen/basiszinssatz-607820. |
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Helmer Borgmann
Schumacherweg 19
8046 Zürich, Schweiz
Managing Director and responsible for all content:
Helmer Borgmann
Disclaimer
1. limitation of liability
The contents of this website have been prepared with the greatest possible care and to the best of our knowledge. Nevertheless, the provider of this website accepts no responsibility for the topicality, completeness and correctness of the pages and content provided.
As a service provider, the provider of this website is responsible for its own content and the information provided on these pages in accordance with general legislation pursuant to Section 7 (1) of the German Telemedia Act (TMG); however, in accordance with Sections 8 to 10 of the TMG, it is not obliged to monitor the transmitted or stored third-party information. Removal or blocking of such content shall take place immediately from the time of knowledge of a concrete infringement of the law. Liability is only possible from the time of knowledge.
2 External links
The website contains so-called "external links" to other websites over whose content the provider of the website has no influence. For this reason, the provider cannot assume any liability for these contents.
The respective provider of the linked website is responsible for the content and accuracy of the information provided. At the time of linking, no legal violations were apparent. If any such infringement becomes known, the link will be removed immediately.
3. copyright/performance protection law
The content, works and information published on this website are subject to EU and Swiss copyright and ancillary copyright law. Any kind of reproduction, editing, distribution, storage and any kind of exploitation outside the limits of copyright law requires the prior written consent of the respective copyright holder. Unauthorised copying/saving of the information provided on these web pages is not permitted and is punishable by law.
4. data protection
By visiting the website, information (date, time, page accessed) about the access may be stored on the server. No personal data (e.g. name, address or e-mail address) is stored.
If personal data is collected, this is only done with the prior consent of the user of the website. Data will not be passed on to third parties without the express consent of the user.
The provider points out that the transmission of data on the Internet (e.g. by e-mail) is subject to security vulnerabilities and that complete protection of data against access by third parties cannot be guaranteed. The provider accepts no liability for any damage caused by such security gaps.
We expressly object to the use of contact data by third parties for commercial purposes. Unless the customer/user has given prior written or electronic consent.
Should contractual provisions applicable between the parties be or become ineffective, this does not affect the validity of the remaining contractual content. The omitted provision is to be replaced by a regulation that comes as close as possible to the economic purpose of the omitted provision. This also applies to the event of a gap.
Only Swiss law is applicable. The provisions of the United Nations Convention of 11. April 1980 on contracts for the international sale of goods ( Vienna Sales Law, CISG ) are open to the contract.
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Your legal basis Annex 2 to Article 246a § 1 paragraph 2 sentence 1 number 1 and § 2 paragraph 2 number 2 of the Introductory Act to the German Civil Code (EGBGB) Annex 2 amended mWv 13.6.2014 by G v. 20.9.2013 (BGBl. I p. 3642); amended with effect from 28.5.2022 by Act of 10.8.2021 (BGBl. I p. 3483). Important notice: If you send the cancellation by post, you should always use a registered letter. registered mail. This is traceable and you can prove delivery if necessary. Alternatively, you can hand in the cancellation in person and get a receipt. If possible, find out in advance how long you have to cancel your order and what conditions must be met. and which conditions have to be fulfilled. In our General Terms and Conditions you will find all the necessary information. Good to know: The revocation can be declared unilaterally and no consent is required from the contractual partner. Nevertheless, it is often advisable to have the revocation confirmed in writing. This will protect you in the end and you will have proof in your hand if problems should arise. |
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Right of withdrawalYou have the right to cancel a contract concluded with us within fourteen days without giving reasons. The cancellation period is 54 weeks from the day the contract is concluded. In order to exercise your right of withdrawal, you must inform us (Borgmann Aquaponik Hydroponik, Schumacherweg 19, CH-80469 Zurich) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can reach us by phone at 0041-79-5835913. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocationIf you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. If you have requested that the services begin during the cancellation period, you must pay us an appropriate amount corresponding to the proportion of services already provided up to the point at which you inform us of your exercise of the right of cancellation with regard to this contract Comparison with the overall scope of services provided for in the contract.
A right of withdrawal expires prematurely or does not apply to the following contracts, among others:Contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (“customer specification”: this applies to all control systems for aqua and hydroponics) , Contracts for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded, Contracts for the delivery of sealed goods that are not suitable for return for health or hygiene reasons if their seal has been removed after delivery, Contracts for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery, Contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery, Contracts for the delivery of software, Contracts for the delivery of newspapers, magazines or magazines with the exception of subscription contracts. Further exceptions are regulated in Section 312g paragraph 2 numbers 8 to 13. Early expiry of the right of withdrawal for services and downloadsAccording to Section 356 Paragraph 4 of the German Civil Code (BGB), the right of withdrawal for a contract for the provision of services expires if the entrepreneur has provided the service in full and has only begun to carry out the service after the consumer's express consent. In addition, before the service is carried out, the consumer must have confirmed his knowledge that he will lose his right of withdrawal if the contract is fully fulfilled by the entrepreneur. Furthermore, the consumer also has a right of withdrawal for so-called “digital content that is not on a physical data carrier”. This includes, for example, downloads and streaming. However, in accordance with Section 356 Paragraph 5 of the German Civil Code (BGB), this right of withdrawal expires before the end of the withdrawal period if the entrepreneur has begun to execute the contract after the consumer has expressly agreed that the entrepreneur will begin executing the contract before the end of the withdrawal period and is aware of this has confirmed that through his consent he loses his right of withdrawal from the start of the execution of the contract. In both cases, the entrepreneur must properly inform the consumer if he wants to bring about the legal consequences that are favorable to him. Innovations from May 28, 2022
a) According to the new Section 356 Paragraph 4 of the German Civil Code (BGB), the right of withdrawal for services also expires in the case of a contract,which does not oblige the consumer to pay a price if the entrepreneur has fully provided the service; b) Changes to the right of withdrawal for digital contentAccording to the new Section 356 Paragraph 5 of the German Civil Code (BGB), the right of withdrawal for digital content that is not on a physical data carrier expires, among other things, in the case of a contract, which does not oblige the consumer to pay a price if the entrepreneur has begun to fulfill the contract,
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